Fill Business Information

In order to sell on Auctibles, you need to provide some information, in accordance with tax regulation, and banking regulation.
We need your business information and VAT ID.
Our payment processor requires your bank account details, and business and personal identification documents, as is common in banks.

Create an Auction

Enter the auction name, a short description, and a cover image.
Specify whether the auction is live or timed. Decide on the start and end times of the auction.
For a live auction, enter the location details, so your audience can reach the auction.
A fully virtual auction is a possibility.

Add Items

Add as many items as you wish.
But note there are limits on the time duration of a live or a timed auction.
For each item, give a name, a short description, at least one photo.
Specify a starting price. After saving the details, you should publish the item for it to be shown to the audience.

Publish the Auction

Your auction should be published in order for your audience to reach it.
Once you publish an auction, you get a link to share to your audience on your website, via email, via chat, and on social networks.

Your Audience

A buyer visiting the auction page, gets a number to use if bidding from the hall.
You can print these numbers to distribute them to your audience at the hall.

Run the Live Auction

Go to the Auction Control screen.
From there use the Auctioneer screen to run the auction.
The Chat screen for chatting with your audience.
The Clerk screen for entering bids from the hall.
The Projector screen is for projecting the auction in the hall to a big screen.
The Video and Audio screen is for live streaming the auction.
The Audience screen is for tracking your audience, and getting your email list.

Let a Timed Auction Run

A timed auction runs automatically once the start time arrives.
It ends automatically at the end time.

Earnings

After the auction, you can see in the Earnings screen, the items that were sold, what is the winning price, and how much you will get after Auctibles takes its commission.
In this screen you can track when winners made a payment.

Shipping

Once a winner pays, you will get an email from the platform.
You should then order a pick up from the Earnings screen.
You must observe the maximum time to ship. Buyers already paid for the shipment.
Shipments are insured according to the value obtained in the auction up to a maximum of 100,000 PLN.

Getting Paid

When the item is delivered to the buyer.
We wait for the maximum period to return items to pass.
After that, our payment processor will transfer the money to your bank account.

Returns

Buyers can return an item according to the consumer laws.
A buyer pays the shipping cost to return an item.
Shipments are insured according to the value obtained in the auction up to a maximum of 100,000 PLN.

Bring Your Team

Invite your team members via email from the Team screen.
Have them operate the different screens of a live auctions on their computers.
Entering business and banking information is limited to you.
But team members can create and edit auctions.

Sign Up

Just full name, email, and country.
We ask you for a photo and a few lines about you, so the merchant can get to know you. }

Bid Live Online

In a live auction, watch the video stream, bid as prices go up, and chat with the auctioneer.

Bid in Hall

You raise your hand with the number when you want to bid.
Your bid is recorded at the price declared by the auctioneer.
Print you number at home and come to the auction hall to bid.

Bid in Timed Auction

Bid while the auction lasts.
Price go up as you bid.
Chat with the auctioneer.

Wins

Your wins appear when the auction ends in the Wins screen.
You will be asked to pay within a set a period.
You pay the price at which you won the itemm and the cost of shipping including insurance.

Bidding is Binding

If you do not pay for the items you win on time, you will be prohibited from any future bidding in auctions.

Pay for Items

Payments are handled through our payment processor Stripe.
You can pay via credit card, and other common methods.
The suggested methods of payment depend on the amount.
There is no possiblity to pay in cash or with crypt currency.

Shipping

You will be asked for your shipping address before you pay.
Once you pay, the merchant will ship the item to your door.
We use well known shipping carriers for the shipping.

Returns

According to consumer laws, you can return items within a certain period.
Arranging for a return is done via the Wins screen.
You need to pay for the shipment back, including insurance.
Once the item is returned in satisfactory situtation, you will be refunded in full for the price in which you won the item.
Cost of shipping and retun is not refunded.